Return policy

At our store, we want you to be completely satisfied with your purchase. Therefore, we offer the possibility of making returns under the following conditions

Return Period

You have 14 calendar days from the date of receipt to request a return.

Product Conditions

  • Shoes must be unused, in perfect condition, and in their original box.
  • Products showing signs of use or with a damaged original box will not be accepted.

Accepted Reasons

We only accept returns for size exchanges.

Shipping Costs

The return shipping cost is the responsibility of the customer.

Return Options

  • Size exchange: We will replace the product with the requested size. No refund will be issued in this case.
  • Full refund: If you do not wish to exchange, a full refund will be issued once the returned product is received and inspected.

Return Processing

We will process your return within a maximum of 10 business days after receiving the product at our facility.

How to Request a Return

To initiate a return, please contact us via email at: .

Include the following information in your request:

  • Order number
  • Reason for the return
  • Size you would like to exchange for (if applicable)

Need Assistance?

We strive to provide fast and satisfactory service. If you have any additional questions, feel free to contact us.